Accuweather describes the recent hailstorm in Dallas Texas as “apocalyptic”. Not only did the storm wreak havoc for drivers, but tennis-ball sized hail destroyed vehicles, skylights, and severely damaged many homeowners’ roofs.
MySanAntonio.com also reports that in the San Antonio and Hill country areas, power was knocked out for 6500 CPS Energy customers on Sunday, March 10.
While many Dallas area residents are still recovering from the shock of last night’s hail and may have initially noticed the damage to their vehicles, hail storms like this recent one cause very serious damage to roofs. In fact, nationwide, hail storms are the most common cause of roof damage, and homeowners in hail prone areas can expect to replace, restore their roofs every 5-10 years.
However, the process of roofing restoration is not as painless as many roofing contractors would have a homeowner believe. Especially after a major hailstorm, homeowners should be on the lookout for roofing scams. Unfortunately after storms such as Katrina, or Hurricane sandy, many homeowners learned this lesson the hard way, and as reported in the Huffington Post in October of 2012, “Pennsylvania, Dauphin County Commission Chairman Jeff Haste cautioned local residents to be wary of people offering to do repair work and said senior citizens should be especially vigilant for scam artists.”
For this reason, ASAP ROOFING, a Denver based roofing company with satellite offices in Indianapolis, Indiana and Dallas, Texas, always encourages customers to ask questions of any roofing contractor, and would direct them specifically to the following list published by researchroofing.com:
- How long have you been in business? While a short number here doesn’t necessarily disqualify a contractor (depending on what size job you’re looking for), this is a good indication as to the quality of work reliability your contractor has shown his previous customers. On AVERAGE 96% of contractors FAIL within the first two years in business.
- May I SEE your LICENSE AND INSURANCE please? It is amazing the amount of contractors who advertise or say they are licensed and insured but fail to produce any documentation. Make sure you get a copy before letting work proceed. Insurance should include GENERAL LIABILITY, WORKER COMPENSATION, AND VECHICULAR.
- Can you please provide me 5-10 references of similar jobs to mine? Roofers that have been in business for any amount of time will have ample references you can contact and go look at the job to help you rest a little easier.
- Are you certified with the manufacture for the products you install? While many roofers say they can do a job, manufacturers certification is a professional distinction that sets you apart. Instead of learning from their great Uncle how to install shingles they know the current and most productive installation methods available.
- How much MANPOWER can you commit to my roofing project? Nothing is more frustrating than your roofing project lasting ALL SUMMER. Most professional roofing contractors have crews of at least three men with sometime much more. Make your contractor give you an estimated timeline of events. Of course roofing is not a black and white proposition, you should always allow for weather or additional work delays.
- How can I get in contact with you or your company in the event something goes wrong? Professional contact is a key to the successful completion of your roofing job. If your contractor only has a cell phone likelihood is there is not much holding him here and that 10 year labor warranty doesn’t mean much if he moves out of state.
- What is your Better Business Bureau and State Attorney General’s Office record? Have your contractor produce or better yet, look up for yourself these important indicators of your contractor’s reliability. While complaints don’t rule out a contractor (roofer) you want to see how/if they were resolved. Also a large volume of complaints in a short time period can indicate the contractor is having trouble.
- Are you the cheapest? What? This is a way to rule out some contractors without even getting an estimate. If a contractor claims to be the cheapest or will beat any quote you don’t want them working on your home! They have to make a living like anybody else and the cheapest price never gets you a quality job.
- What type of guarantees to you offer? Someone who says they guarantee their work but doesn’t offer you a written proposition is a scam artist. Ask for an in writing detailed document specifying what is covered and what is excluded under the warranty. Make sure a definitive time period is stated as well. Please note: Most lifetime guarantees have a legally enforceable expiration of 7 years.
ASAP ROOFING not only encourages customers to ask the questions above, but, if not satisfied with the questions, not to sign any roofing contract until they are. For this reason, ASAP ROOFING enjoys a consistent customer base, A+ rating from the Better Business Bureau, and many customer testimonials. For more information about ASAP ROOFING or to schedule a roofing inspection with one of their specialists, just visit www.asaproof.net
Written by Nick Dorotik
For more information about ASAP ROOFING, visit http://asaproof.net/